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DJI D12000i Generator Won't Connect to Controller

An overview of how to troubleshoot the connection of the generator to the T40 RC.

  • If the charger lights up but won't share information with the RC.
    • The charger lighting up is an indication that the connection between the RC and the charger is established.
    • Not sending the information through the cable means that the cable being used is just for power and not for information signals.
    • Use the DJI cable for the connection from the USB-A port of the RC to the USB-C port on the charger.
  • If the charger gets no lights and shows no signs of being connected at all.
    • Make sure the cable is the compatible DJI cable.
    • Make sure the ports on the charger and RC are clean and free of corrosion.
    • Move the cable around in the port of the charger lightly to see if it is loose or if connection can be gained from repositioning.
    • Clean the port on the charger gently with a small amount of contact cleaner and a small pick. 

 

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