DJI - Remote Viewing and Access for Troubleshooting
How to download and use Team Viewer for troubleshooting and technical support.
Step 1: Open Firefox on your RC Screen.
Step 2: Type in the search bar "teamviewer apk"then search.
Step 3: Select Team Viewer app for android.
Step 4: scroll down and look for Team Viewer Quick Support. Click on Download QiuckSupport APK
Step 5: select allow, now it will begin downloading.
Step 6: Once download is complete, select it, click settings.
Step 7: Toggle on 'Allow from this source'
Step 8: Click back button on remote controller.
Step 9: Quick Support will pop up, select 'Install'
Step 10: When finish select 'Open'
Step 11: Select agree and continue, then swipe to the right and select 'done'
Step 12: Select 'Settings' then toggle on the 'allow display over other apps'.
Step 13: Select back button, and Install Add On Available.
Step 14: Toggle on 'Allow from this source'
Step 15: select back button, click Install and when complete you should get a code
(This Code is what we will need to get access for your screen)
This will allow us to assist in diagnosing and and troubleshooting while your in the field. It allows us to see your screen to assist you in your operations.
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